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Privacy Policy

Effective Date: 04 – 22 – 2025

OnSet One Agency LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website https://onsetone.com (the “Site”), engage with our services, or otherwise interact with us in a business capacity, in accordance with applicable data protection and privacy laws.

This Policy is intended to comply with the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the UK Data Protection Act 2018, the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), Brazil’s Lei Geral de Proteção de Dados (LGPD), the Swiss Federal Act on Data Protection (FADP), and other relevant international legislation.

1. Scope and Applicability

This Privacy Policy applies to all users of our website and services, regardless of geographic location, and covers all data processing activities related to personal information, as defined under applicable law. By accessing our Site, using our services, or providing your personal data to us, you consent to the practices described in this Policy.

2. Information We Collect

2.1 Personal Data You Provide

We may collect the following categories of personally identifiable information (“Personal Data”) when you interact with us:

  • Full name, email address, telephone number, company name

  • Billing address, business address, country of residence

  • Service inquiries, messages, and project-related data

  • Other data voluntarily submitted via forms, emails, or live chat

2.2 Automatically Collected Information

We may automatically collect certain technical data about your visit to the Site through cookies, analytics tools, and server logs, including:

  • IP address, browser type and version

  • Device type, operating system, screen resolution

  • Referring/exit pages and site navigation patterns

  • Geolocation based on IP (not precise location)

We may use third-party analytics providers such as Google Analytics, subject to applicable consent laws.

3. Legal Bases for Processing (GDPR/UK GDPR)

We process Personal Data lawfully under the following legal bases:

  • Contractual necessity – to fulfill our obligations when you engage our services

  • Legitimate interest – to maintain our operations, improve the Site, and prevent fraud

  • Consent – where required by law (e.g., cookie tracking, marketing)

  • Legal obligation – to comply with tax, accounting, or regulatory obligations

4. How We Use Your Information

We use your information to:

  • Deliver the services you request

  • Respond to inquiries or support tickets

  • Administer accounts and transactions

  • Improve our website functionality and user experience

  • Enforce legal terms, protect against fraud, and comply with applicable laws

5. Disclosure of Information

We do not sell or rent your Personal Data. We may disclose your information to:

  • Authorized third-party service providers (e.g., hosting, cloud storage, email delivery)

  • Government or law enforcement authorities if required by law or court order

  • Successors in the event of a merger, acquisition, or sale of assets

6. International Data Transfers

As a U.S.-based company serving global clients, your data may be transferred to jurisdictions outside your country of residence. Where required, we rely on standard contractual clauses, adequacy decisions, or explicit consent to ensure lawful international transfers.

7. Your Rights

Depending on your jurisdiction, you may have rights that include:

  • The right to access and obtain a copy of your personal data

  • The right to rectification or erasure (“right to be forgotten”)

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time

  • The right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at: privacy@onsetone.com

8. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Once no longer needed, we securely erase or anonymize the data.

9. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your data against loss, misuse, unauthorized access, alteration, or disclosure. However, no method of internet transmission is 100% secure. We cannot guarantee absolute protection, but we strive to safeguard your data with industry best practices.

10. Cookies and Tracking Technologies

We use cookies to enhance user experience, track website usage, and support core functionality. Where required, we obtain user consent before placing cookies. You can manage your cookie preferences in your browser settings. We do not use cookies for advertising purposes at this time.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such information, we will promptly delete it.

12. Third-Party Links

This Site may contain links to third-party websites. We do not control and are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal data.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our services. Updates will be posted on this page with a new “Effective Date.” Continued use of the Site constitutes your acceptance of any modifications.

14. Contact Information

If you have questions or concerns about this Privacy Policy or how we process your data, please contact us:

OnSet One Agency LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Email: privacy@onsetone.com
Website: https://onsetone.com